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We use process analysis in our organization. We track a process from the beginning to the end. Example could be purchase vouchers. What does it take to purchase something? Need through payment. And after we write down the whole process, we go back with the players and see if the process works, is it efficient, is there something we need to be doing differently to streamline the process, make it better. If there is, we make the changes, try it out, and then meet again. And we are doing this with everything. Not everyone knows the whole process, only their part in it and it really opens the eyes of others. Just one suggestion. As far as tracking, we track so much stuff that adding one more thing (for me at least) is not an option. But eliminating steps is a great time saver. Good luck!
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Darla Roote on
11/10/2009 12:59:59 PM
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There are numerous ways you can improve the office efficiency. But it would be helpful to include in my answer back to you if I knew what type of excel matrix you are referring to--is it a decision matrix or a formula matrix?
So to get back to other ways that would help---you can use an open-source content management system to share calendars, files, documents, etc.; you can use project management systems that allow you to keep on track with just about anything, either things you are working on solely or what other teams are working on; Adobe just came out with a great feature in their Pro 9 version called eportfolio that lets you share just about anything in a great looking presentation-type pdf format; you can use Twitter groups to share information; you can use Skype and DimDim if you need to get everybody together and scheduling a meeting seems difficult---which brings up other things i.e. use podcasting and YouTube if not everyone can get together at the same time so that they can listen to or review the meeting presentation at their convienence...the list goes on and on. And just about everything I mentioned can be down with no cost except Adobe Pro 9!
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Susan Rogers on
11/4/2009 9:14:32 AM
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I work in Economic Development. We have a tremendous amount of files in our office. I numbered each file drawer and then I made a list of each file in the drawer and then put the list in a central file holder on top of one of the cabinets. I up date list as new files are generated. When some one needs to find a file they look at the list to see which drawer its in and that saves them time from having to look in several drawers.
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Mary Ferguson on
11/4/2009 8:35:58 AM
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